Practical PRO Training on Tasheel & GDRFA Systems

Course Overview:

This intensive one-day training is designed to equip HR professionals, admin staff, and PROs with practical knowledge and step-by-step guidance on using the Tasheel and GDRFA systems to process employment visas in the Mainland UAE. Participants will learn how to manage the full cycle—from work permit application to visa stamping and Emirates ID issuance—using real-case scenarios, system walkthroughs, and expert tips.

Overview of UAE Employment Visa Process

• Understanding the overall visa cycle
• Key authorities involved: MOHRE, GDRFA, ICP
• Roles of Tasheel, GDRFA, and other portals

Introduction to Tasheel System

• What is Tasheel?
• How to log in and navigate the system
• User roles and access rights

Applying for Work Permit via Tasheel

• Requirements & document checklist
• How to initiate a new work permit application
• Uploading documents and paying fees
• Understanding status updates and common errors

Quota Approval and Offer Letter

• Quota request submission
• Offer letter creation and submission via Tasheel
• Monitoring approval status

GDRFA System Overview

• Introduction to GDRFA Smart Services
• Creating and managing sponsor/company profiles
• Linking with Tasheel/MOHRE records

Entry Permit to Emirates ID & Application via GDRFA

• Submitting entry permit after Tasheel approval
• Uploading medical insurance and other docs
• Payment of fees
• Downloading and issuing the e-Visa

Post-Arrival Processes

• Medical fitness test booking and tracking
• Emirates ID biometrics appointment via ICP

Visa Stamping in GDRFA

• Uploading medical and Emirates ID proof
• Final visa stamping request
• Payment, tracking, and download of visa

Emirates ID Issuance

• Final steps in ICP system for ID issuance
• Expected timelines and status monitoring
• Troubleshooting delays

Practical Exercises

• Live system walkthroughs (demo environment or screen recordings)
• Hands-on mock applications
• Q&A and best practices