Course Overview:
The Competency-Based Interviewing Skills course is designed to provide participants with the knowledge and skills required to conduct effective competency-based interviews during the hiring process. This course focuses on understanding the principles of competency-based interviewing, developing interview questions, evaluating candidate responses, and making informed hiring decisions based on competency assessment. Participants will learn techniques for gathering evidence, probing for specific behaviors, and assessing candidates against desired competencies to ensure fair and objective selection.
Course Objectives:
- Understand the principles and benefits of competency-based interviewing.
- Familiarize with the core competencies relevant to the job role.
- Develop skills in creating behavior-based interview questions.
- Learn effective probing techniques to gather evidence.
- Assess candidate responses against desired competencies.
- Make fair and objective hiring decisions based on competency assessment.
- Develop strategies for effective interview preparation and planning.
- Enhance communication and active listening skills during interviews.
- Develop a personal action plan for improving competency-based interviewing skills.
Course Outline:
Introduction to Competency-Based Interviewing
- Understanding the concept of competencies in recruitment
- Benefits of competency-based interviewing
- Legal and ethical considerations in interviewing
- Defining the core competencies for the job role
Creating Effective Interview Questions
- Developing behavior-based interview questions
- Probing techniques to gather evidence of competencies
- Structuring the interview for consistency and fairness
- Managing bias and ensuring objectivity in the interview process
Assessing Candidate Responses
- Effective listening and note-taking during interviews
- Rating and evaluating candidate responses
- Using rating scales and scoring rubrics
- Making informed hiring decisions based on competency assessment
Interview Preparation and Planning
- Conducting job analysis and competency mapping
- Designing interview guides and scorecards
- Preparing for interviews and setting the interview environment
- Interview logistics and scheduling considerations
Enhancing Interviewing Skills
- Active listening and effective communication techniques
- Establishing rapport with candidates
- Handling difficult or challenging interview situations
- Providing feedback and closing the interview professionally
Continuous Improvement and Best Practices
- Reflecting on interview performance and identifying areas for improvement
- Learning from interview feedback and adjusting techniques accordingly
- Staying updated with best practices and emerging trends in competency-based interviewing
- Personal action planning for ongoing development as an interviewer
Please note that this is a sample outline and can be customized based on specific needs and requirements. The course can include interactive exercises, role-plays, mock interviews, and group discussions to provide practical application and reinforce the learning objectives. Additionally, participants can have the opportunity to practice conducting competency-based interviews and receive feedback from both trainers and peers to enhance their interviewing skills.
Course Features
- Lectures 0
- Quizzes 0
- Duration 2 days
- Skill level All levels
- Language English
- Students 32
- Assessments Yes
